Workshop

Equity-Centred Service Design: A new approach to tackling inequalities

Rooted are a group of designers focused on reducing inequalities which significantly impact the UK Black African and Caribbean community.

In this workshop we will introduce our draft design framework for Equity-Centred Service Design (ECSD) as an approach for designing for and with communities affected by intergenerational inequalities. This will include the tools and questions for designers to consider at each stage in the design process. We will give participants the opportunity to put this method into practice by exploring a quick design brief. Participants will also have the chance to reflect and critique ECSD as an approach and discuss the challenges and opportunities to using it in their design practice.

This workshop is for designers interested in tackling issues that directly impact the most disadvantaged groups.

Bio

Ashley is a designer currently working with FutureGov, a service design and digital transformation agency. She is also part of Rooted, a group of designers focused on reducing inequalities which significantly impact the UK Black community. With a passion for design for social good, Ashley lends her skills to projects that tackle some of the most complex problems, such as homelessness and mental health.

@ashley_mevans